City centre safety measures

All of our stores and shopping centres in the city centre will be operating new Covid-19 secure safety measures in line with Government guidance. Many businesses will be operating new methods of entry, exit and queuing for customers.  If you require any further safety information for a store before you visit, please go to their individual website for details. Click here for more information on Bullring & Grand Central and The Mailbox 

Along with safety measures and pedestrian signage introduced in stores and shopping centres, the city centre has undergone regular deep cleansing in recent weeks, including all paving areas and public seating. There will also be an increase in bin collections and litter picking.

Birmingham city council has installed road and pavement markings to support the public on social distancing and to help businesses adapt and respond to the new Government requirements. These have been implemented initially along New Street, High Street and Corporation Street to help the public move around the city centre retail area safely. Further measures will take place in the near future.

All businesses have been issued with clear guidance on managing customers and any external queues must be within the ‘yellow line’ so as to leave the centre of the street for pedestrians and shoppers who are urged to follow the arrows and keep left, and to ensure social distancing at all times.

The new measures have been co-designed by Retail BID Birmingham, the city’s retail business improvement district and Birmingham city council.

Sam Watson, Chair, Retail BID Birmingham, said: “A lot of work has been undertaken by the city centre BIDs, the city council and our businesses to ensure that we create an environment that will allow customers to feel safe to return to the city centre and enjoy shopping in our stores again. We are excited to see the city centre reopen for business and we’re looking forward to welcoming back workers and visitors. It’s good to be back.”

Councillor Waseem Zaffar MBE, Cabinet Member for Transport and Environment at Birmingham City Council said: “The coming weeks will see a gradual return to work for businesses. We must ensure that measures are in place to help people travel in and around the city centre safely, whilst adhering to Government guidelines. I welcome the new developments and am pleased that we are able to make key changes quickly to support safe movement.”

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